Debit Rewards Program Terms

Effective as of July 31, 2024

The Debit Rewards Program (the “Program”) provides promotional offers (each a “Debit Reward”) to One customers who have a demand deposit account. Individual Debit Rewards are made available within the Debit Rewards page of the One App under specific Debit Rewards categories, which are further described in Sections 1-3 below. Each Debit Reward is subject to these Debit Rewards Program Terms (“Terms” or “Debit Rewards Program Terms”) and the individual terms applicable to a specific Debit Reward. Any capitalized term used in these Terms, but not otherwise defined shall have the meaning given to it in the One Deposit Account Agreement. By accessing or otherwise using the services made available by One Finance, Inc. (“One” or “We”)  you agree to be bound by these Debit Rewards Program Terms, the ONE Terms of Service and the Deposit Account Agreement. Any capitalized term that is not defined in the Debit Rewards Terms shall have the meaning given to it in the Deposit Account Agreement. In the event of an inconsistency with or conflict between the Debit Rewards Terms and the Agreement, the Debit Rewards Terms govern. One does not guarantee or represent that customers will always have Debit Rewards available and Debit Rewards may vary by customer.

Debit Rewards may allow One customers to either (i) earn cash back, provided in the form of deposits to the Savings of their One Deposit Account (“Cash Rewards”) or (ii) to participate in offers with time and availability limits to purchase goods directly from One (“Limited Time Offers”).

Certain Debit Rewards may only be available to Plus Customers, as defined in Section 3.g of the Deposit Account Agreement (please see the Deposit Account Agreement for additional details). For the avoidance of doubt, in order to be a Plus Customer, you must (i) set up monthly eligible recurring direct deposits (i.e., a recurring electronic deposit of your paycheck, pension, government benefits) into your One Deposit Account and (ii) receive $500 or more in eligible direct deposits within the previous calendar month.

1.  3% Cash Back at Walmart Debit Reward

A. Eligibility

To participate in the 3% Cash Back at Walmart Debit Reward, you must either (i) be a Plus Customer or (ii) have a total account balance of at least $5,000 at the time an eligible purchase at Walmart settles.

B. Earning 3% Cash Back at Walmart

Participating customers will receive 3% cash back on eligible purchases from U.S. Walmart locations, the Walmart App, and Walmart.com that are made with their One Debit, up to an aggregate cash back total of $50 per year ("Annual Cap”).

C. Annual Measurement Period

The date for measuring your Annual Cap will vary based on when you opened your One demand deposit account. If you opened your One demand deposit account on or after September 15, 2022, the one year measurement period for assessing the Annual Cap will be based on your account opening date. If you opened your account prior to September 15, 2022, the one year measurement period for assessing the $50 Annual Cap will be measured from September 15, 2023.

D. Walmart purchases that are not eligible for 3% Cash Back at Walmart  

The following transactions may be made at Walmart but are not eligible for cash back under the 3% Cash Back at Walmart Debit Reward. Please note that the following is not a complete list of purchases that are not eligible, and we reserve the right to not grant cash back on other purchases.

● Gift cards 

● Prepaid cards 

● Receiving cash back as part of a purchase, or otherwise receiving cash from a store 

● Sam’s Club and other stores that are affiliated with Walmart but are not Walmart-branded stores 

● Purchases at third party stores, restaurants, vendors, or sellers located inside Walmart stores 

● Cash substitutes (purchase of items that convert to or substitute for cash, including, but not limited to, travelers checks, money orders, casino chips, lottery tickets, and digital wallets) 

● Cash withdrawn from ATMs or other uses of ATM services located at a Walmart, gas station, or drugstore 

● Bill pays services 

● Check or card cashing services 

● Transactions to fund a bank account, card, or credit account, including, but not limited to, purchase and fund a One Retail Card and Walmart-associated accounts (e.g., Walmart Moneycard)

● International transactions 

The 3% Cash Back at Walmart Debit Reward cannot be combined with other offers or promotions, unless otherwise specified.  

2. Rewards from Top Brands

Under the Rewards from Top Brands section, One Customers will find available Debit Rewards in the form of either Automatic Rewards or One-tap Rewards.

  1. Automatic Rewards

Automatic Rewards” are identifiable by a button labeled “Shop” on the offer tile. Cash Rewards are earned through an Automatic Reward when a qualifying purchase (pursuant to the applicable individual Debit Reward terms) is made with a One Debit Card directly with a merchant identified in an Automatic Reward before that Automatic Reward expires. There is no enrollment or activation for Automatic Rewards and there is no limitation to the number of Automatic Rewards you may participate in.

  1. One-Tap Rewards

One-tap Rewardsare identifiable by a button labeled either “Activate” “Activated” or “Get Plus” on the offer tile. Cash Rewards are earned through a One-tap Reward when a qualifying purchase (pursuant to the applicable individual Debit Reward terms) is made with a One Debit Card directly with the merchant identified in a One-tap Reward while the applicable One-tap Reward is activated. Only one One-tap Reward may be active at a time.

Certain One-tap Rewards may only be available to Plus customers (as defined above). These offers may display to customers who do not have Plus with a lock icon and the words “Get Plus”. If the customer becomes a Plus customer, any such offers available will become available to be activated.

3. Near You Debit Rewards

Available Near You Debit Rewards can be found by tapping the map located under the section titled ‘Near you’ on the Debit Rewards page.  Near you Debit Rewards may be for either gas, restaurants, or convenience stores and are only applicable at the specific location shown on the map. Cash Rewards are earned in connection with a Near You Reward when that reward is active when a qualifying purchase is made with a One Debit Card directly at the participating merchant. Individual Near You Debit Rewards remain active for 4 hours after activation and customers are limited to having five active Near You Debit Rewards at a given time.  

Additionally, individual Near You Debit Rewards are subject to the following daily limits:

 

 

Near You Debit Rewards are provided by Upside Services, Inc. (“Upside”) and use of this reward is subject to the Upside Terms of Service and Upside Privacy Policy.  

4. Limited Time Offers

Limited Time Offers may be made available on the Debit Rewards Page. To participate in a Limited Time Offer, a One customer must (i) claim it and then (ii) complete the steps for purchasing, as applicable, and as set forth in the Limited Time Offer. The products, services and incentives made available through a Limited Times Offer will be provided on a first come first serve basis until supply runs out or the Limited Time Offer expires, whichever occurs first.

Purchases made through a Limited Time Offer can only be in the form of a debit taken from a One customer’s Debit balance. By completing the purchasing process you agree that One may debit the purchase price from your One Debit. In the event that you do not have a sufficient balance in your One Debit, you will not be able to make a purchase through a Limited Time Offer.

Any product made available through a Limited Time Offer is limited to one (1) per customer. Products purchased through a Limited Time Offer may not be returned or exchanged and One makes no warranty, representation, or guarantee, express or implied, relating to any products made available through a Limited Time Offer.

5. Program Participation

The Program is only available to One customers who have a One Deposit Account and a One Debit Card (virtual or physical card). Transactions that debit a Savings Pocket will not be eligible for Debit Rewards. Debit Rewards may be earned on purchases made within the United States only. If you purchase a One Retail Card at a Walmart store, you must complete the account opening process described in the One Deposit Account Agreement in order to open your One Deposit Account and participate in the Program. If you have a Limited-use product you are not eligible to participate in the Program.

 

If you dispute, return, or charge back a purchase that had resulted in the receipt of Cash Rewards, we reserve the right to recover the Cash Rewards that were given in connection with that purchase. We will recover deposited funds from the Saving Pocket in which we initially placed it, but if you have insufficient funds in that Pocket to cover the recovery, then we may seek to recover those funds from your other Pockets.

If a Debit Reward applies to a particular category of goods (e.g. gas or groceries), whether a purchase falls within that category will be based on the Mastercard merchant category code (“MCC”) for the merchant who processed the transaction. One does not determine or control a merchant’s MCC. Notwithstanding the foregoing, transactions for cash substitutes (e.g. gift cards) or other financial instruments or services are not eligible for Cash Rewards.  Additionally, if a Debit Reward has any balance requirements, your Account balance must meet the stated requirements at the time an eligible purchase settles to earn Cash Rewards on that purchase.

6. Cash Reward Receipt

Any Cash Reward earned through the Program will be deposited into your Savings Pocket within fifteen business days of the settlement of a qualifying purchase. If a Debit Reward made available through the Program is only applicable to a single purchase (e.g. “earn X% cash back on your first purchase”) and your purchase is processed in separate transactions, you may only earn a Cash Reward on the first transaction processed by the merchant. You may not receive Cash Rewards for a particular purchase if we receive inaccurate information or otherwise are unable to confirm that your purchase qualifies for a Debit Reward.  

7. Additional Terms

Debit Rewards made available through the Program cannot be combined with other promotions made available by One. To the extent a One customer’s purchase meets the eligibility criteria for a Debit Reward made available through the Program and another available promotion, One will determine, in its sole discretion, whether the Debit Reward or the other available promotion will be applied.

The Program and any Debit Rewards made available through the Program may be modified or canceled at any time, with or without notice to you. One reserves the right to revoke or modify the Program at any time, with or without notice to you. If One takes any such actions, those changes will be effective immediately upon posting the updated Debit Rewards Terms to the ONE website (www.one.app). Your continued use of your One Account, One Debit Card or One Retail Card, participation in any Debit Reward, or receipt of any Cash Reward, after the updated Debit Rewards Terms have been posted constitutes acceptance of the revised Debit Rewards Terms.

If it is determined that you have engaged in or plan to engage in abuse or gaming in connection with the Program, you will be prohibited from further participation in the Program, forfeit any Cash Rewards that you have earned but have not yet been distributed to you and One reserves the right to recover any Cash Rewards that you have already received.

One may issue you an IRS Form 1099-MISC, or other appropriate forms reporting the value of the Cash Rewards earned through the Program.